The Working World Has Changed Forever – But Only the Nimblest Business Models Are Ready
- jetmiramata9
- Feb 10, 2022
- 1 min read
Updated: Nov 17, 2022
Covid-19 has turned workplace systems and traditional conventions on their heads, allowing for new perspectives to emerge. These perspectives are focused on how to take advantage of organizational disruptions to generate new opportunities.
The most agile organizations and adaptive business leaders over the past two years have used the changes brought forth by the Covid-19 pandemic to revolutionize their way of working. It was through revaluating where their systems where bloated and where they were streamlined that a clear path forward was found. Simply, they’re focused on the customer, their products/services and trimming the fat while leveraging online work to boost productivity. In the process, strengthening organizational communication whilst simultaneously empowering their workers with more self-reliance.
Finsys has identified five core principles for organizations to follow in their bid to become the next business leader in a Covid-19 world. Namely, be flexible, be customer first, remember your employees, be holistic and be agile.
Finsys 5 Principles For Concurring The Covid-19 Workplace:

1. Flexibility
Office views have changed into views of home gardens, face to face meetings are now mitigated by computers and commuting to work is but a distant nightmare. Naturally, new habits and cooperate rituals have been formed and have quickly taken root. Making it pivotal that future systems take note, that they have given power and responsibility to their workers to take control of their schedules, how they work and where they work. It is often said power is easy to give but hard to take away, so expect backlash on any strategies that challenge the new status quo. The best businesses are not looking for a reversal back to the days of old they are rather looking into how they can strengthen and turn these new ways of working into advantages. Namely, when the line between home and work starts to blur employees become as flexible as the systems devised for them.
2. Customer
Behind every customer is a person, behind every cooperate customer their are people, all of which have been equally as disrupted by the pandemic. Creating new social and societal norms, resulting in need to freshly re define your customer as they live different lives now. Customer needs, wants and tastes may have change. Even the demographic being serviced could have shifted with fluctuating income insecurities and new habits that have been formed. Simply consider avid restaurant goers shifting to takeout consumers, but they are still paying the same price, so they bring higher expectations with them. Making it impossible to not go back to basics, design new models that are fully customer focused and aim to consider their changing demands to streamline the work.
3. Employees
Employees are the driving force of any great organization, by cultivating a culture people want to be a part of and work in the best people will come. However, it is not enough now a days in a rapidly changing world to just attract great talent, they also need inceptives to say. This comes in the form of continually challenging, giving more responsibility to and retraining the talent. This is because great people want to be challenged, grow, and develop not stagnate. Therefore, it is vital for the lifeblood of any company to give its people new capabilities to both to push the business and its employees’ forwards.
4. Holistic
Working as one team, with one goal, within one culture is immensely powerful. It connects every level of an organization with every department, the adoption of a holistic approach in an online work environment has never been as streamlined. With workers becoming more flexible departments and talent are no longer divided by corridors or buildings they are rather only one call away. Resulting in opportunist companies allowing for a reassessment of traditional team and workplace structures, to favour the ability of inhouse talent to enrich each other.
5. Adaptivity
Fly like a butterfly sting like a bee. Smaller firms have the capabilities needed to challenge market leaders because they can adapt, they can be nimble and most importantly they don’t suffer from bloated inhouse bureaucracy. It is vital in the modern workplace to always be testing and experimenting with new ways of working as well as new projects, then evaluating before adjusting to stay ahead. Standing still only ensures the competition wont. Rather it is the organizations that can adapt to and embrace an agile culture in every element of their operation that will come out on top.

The events of the pandemic made it easy to get swept away or left behind, but it is also possible to take control and ride the tide of change. By developing a clear strategy and perspective on the new realities of the working world companies can garner an advantage over toughs that can’t see it. Optimistically we believe that the human creativity that drives ingenuity will manifest itself in every operational element of companies that aim to forge their futures and not have it dictated for them.
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